The value of human contact
As far as choice of workplace goes, are you a home boy/girl or an office aficionado? Or do you prefer a hybrid existence at – and away from – [...]
Debt Collection? Mediation, not muscle
Debt Collection - is 'Mediation' your first thought? I spotted a report in the news recently about MPs warning local authorities not to start dispatching bailiffs to retrieve [...]
International debt collection: you need experts
Our International Debt Collection Business Collecting Debts Overseas Our international client base is continuing to expand with some 15% of our business now generated by overseas work (as [...]
Courts take school fee contracts seriously, even if some parents don’t
We've had another success recently with one of our clients in the charity sector, an independent, fee-paying school. Appropriately enough, it offers some lessons in reading, writing and arithmetic. Payment [...]
New rules on going to court mean less action, more paperwork, more delays
In October, new rules come into force governing what businesses need to do in the lead up to legal action against clients who have failed to pay. The Pre-Action Protocol [...]
Independent schools: negotiation can help when fees go unpaid
School fees are a major financial commitment that some parents understand more clearly than others – as many independent schools know to their cost. At this time of year, with [...]
Don’t horse around: why livery owners need to keep track of their clients
If you’re in the horses business the chances are you know something about risk. Whether it’s race horses, show-jumping, three-day eventers or hunting, the equine world is potentially fraught with [...]
Let’s talk: Why mediation can be better than court
Chasing a payment you are owed can be a time-consuming and stressful business. If your debtor is refusing to pay or even respond to phone calls, emails and letters then you [...]