We had a tricky debt case involving a patent attorney in the US which Philip Elliott Associates resolved for us after it had lasted for months.
The attorney concerned worked mainly with one big client so, indirectly, we were working with them, too. We had worked well with the attorney for some years and although we sometimes had to wait for payment, there had never been a delay that was serious enough to worry us.
When circumstances changed and the big client decided to move its account to another attorney, outstanding payments for work we had done seemed to disappear into a black hole. Neither the patent attorney nor the big company would take responsibility, despite repeated phone calls and emails, leaving us some $40,000 out of pocket – which I was definitely noticing the lack of!
Philip took on the case and, after speaking to the various parties, eventually retrieved the money from the company.
There was a further complication because, despite our asking for them to pay us in dollars, they sent a payment to our dollar account in Sterling, which meant that we lost two lots of exchange rate charges, amounting to quite a lot of money.
Philip chased that for us as well and persuaded the company to pay half of the lost amount, so we came out of it with a very satisfactory outcome. We got our money and our relationship with the company and the attorney remains good.
Had Philip not taken on the case, I would have had to keep chasing the individuals concerned which would have taken up a lot of my time for which I would not have got paid. So it was well worth paying Philip to take it off my hands.
Philip understood what was required so was able to act quickly and, significantly for me, he understood the sensitivities involved and that, while the money was important, we also wanted to preserve our long-term relationships with the clients.
I would definitely recommend Philip Elliott Associates to anyone facing a similar business problem.